Frequently Asked Questions
- What will be included in my purchased products?
You will receive what you see and what you read in the product description.
- I am not getting any reply from Your Company.
You can reach us by email: info@tulucechemicals.com or directly from Contact Us page. We reply within 24 hours.
- When can I receive my item?
Estimated delivery time is 7-20 days depending on your region and Customs process. All shipments will be sent via registered airmail or cargo.
- I haven’t received my package.
All orders will be resent or refund if not received in a month after shipped.
What countries do you ship to?
We usually ship to Europe and USA, if you live in any other countries please ask before buying.
Please add the following to your FAQs:
Is your Sodium Chlorite pure and 100% free from additives, chemicals, or toxins?
This means no contaminants are added to the sodium chlorite. I am seeking this product in its pure form.
It’s totally free from heavy metals and unknown materials, it contains Sodium Carbonate and Sodium Chloride (NaCl) which are accepted safe.
How can I use Chlorite sodium in a small pool? 4,5 m3
Do I have do activate it with acide ?
Thanks
Directions for Water Purification
First, mix the sodium chlorite with water for 28% solution. This is the MMS. Mix it as you need it.
After making the solution; For long-term storage of regular tap and well water, use 1-2 inactivated drops of MMS Water Purifier per gallon. Water is purified after 8 hours. Do not activate for long-term storage or larger quantities.
For cloudy or murky water, use 3-4 inactivated drops of MMS Water Purifier per gallon. Let stand for 8 hours before drinking.
Hi
Do you sell the activator?
We can’t sell liquid products, you can find in local stores.
I’ve noticed you ship to Australia, Canada (with package size limitations), Europe, Philippines, and the USA.
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Have you successfully delivered to England (including Northern Ireland) and the Republic of Ireland? 🤔
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I’m particularly curious about deliveries to the Republic of Ireland, as I hear customs can be quite strict there. 🤷🏽♂️
There is not a problem with UK, but sometimes Ireland and Canada don’t accept packages.
Do you ship to Ausralia
Yes, we can ship to Australia.
Can you ship to Philippines? What company would you use. fedex or DHL get here quicker than most
Yes, we can ship via registered air mail. (Postal service)
Have you been shipping to the Philippines lately ? Any problems re your customers getting the products ( ex. Customs )? What is the average length of time to receive ? Is this delivered to our address ?
Hello, It takes 10-25 days to the Philippines, registered mail. There is not a Customs issue. Will be delivered to your address. Thanks
Do you ship to Canada
We can ship to Canada, estimated delivery time is 20 days, sometimes big packages have problems in customs.