Terms of Service


1.1 Payment methods include Stripe and Bank Transfers.

1.2 Tuluce Chemicals accept debit/credit cards, postal orders, cash or any other form of payment other than those outlined in 4.1

1.3 The Charges are inclusive of VAT.

1.4 Tuluce Chemicals never be entitled to charge interest in respect of late payment of any sum due under this Agreement,

1.5 Tuluce Chemicals do not provide credit facilities.

1.6 Tuluce Chemicals do not make enquiries on the Customers company, proprietor or directors of the Customers company with credit reference agencies. These agencies do not record that a search has been made and share this information with other businesses.

1.7 Tuluce Chemicals provide “Money-Back Guarantees” on certain products. Should your product qualify for this guarantee please raise a support ticket at TuluceChemicals.com within 14 days of placing your order for a full refund. Customers are limited to using the money-back guarantee once.

1.8 Pro-rata refunds will not be issued for yearly services that are cancelled before then end of the year.

1.9 Should your chosen payment method fail Tuluce Chemicals will attempt to settle your invoice using any other payment facilities available on your account.

1.10 All services will not renew until verified by the customer. Tuluce Chemicals emails the customers primary email address prior to renewal of services,